The use of this website implies acceptance of the terms and conditions below. We recommend you read them. Dotcom It Pro SRL reserves the right to modify these provisions without further notice. The latest version can be found on this page. Access to and visit to this website is subject to the Terms and Conditions of Use, is deemed to have given your explicit consent to them and represents the agreement between the parties.
According to the law, the relationship between the parties is governed by the following normative acts:
- GO no. 21/1992 on consumer protection
- GEO no. 34/2014 on consumer rights in contracts concluded with professionals
- Law no. 363/2007 on combating unfair practices of traders in relation to consumers and harmonizing regulations with European legislation on consumer protection
- Law 365/2002 on electronic commerce
Dotcom It Pro SRL guarantees the user limited access, for personal interest (making online orders, information), to the cafea-prajita.ro site and does not give him the right to download or modify part or all of the site, to reproduce part or all of the site, to copy, to sell/resell or to exploit the site in any other way, for commercial purposes or without its prior written consent.
The entire content of the cafea-prajita.ro website – images, texts, graphics, symbols, web graphics, emails, scripts, programs and other data – is the property of Dotcom It Pro SRL and its suppliers and is protected by the Law for the Protection of Copyright (Law no. 8/1996) and by the laws on intellectual and industrial property. The use without the consent of Dotcom It Pro SRL of any of the elements listed above is punishable according to the legislation in force.
The cafea-prajita.ro domain is owned by Dotcom It Pro SRL. The use of this trademark, domain or trade names, logos and emblems, in direct or "hidden" form (such as, but not limited to, meta tags or other indexing techniques, web search) without prior written permission is prohibited and punishable by law.
The prices of the products on cafea-prajita.ro can be changed at any time, without prior information.
Check the final sale price before purchasing a product.
Payment Methods
You can buy the products on the cafea-prajita.ro website using the following payment instruments:
1. Card bancar
Payments with credit/debit cards issued under the logo Visa Yes MasterCard (Visa/Visa Electron and Mastercard/Maestro) are processed by Stripe through the 3D Secure system.
This system ensures the same level of security for online transactions as those made at the ATM or in the physical environment, at the merchant. 3D Secure first of all ensures that no information related to your card is transferred or stored, at any time, on the Stripe servers or on the Dotcom It Pro servers, this data being directly entered into the Visa and MasterCard systems. In addition, 3D Secure is a system for authenticating the identity of cardholders in an electronic environment. The cardholder authentication process is based on the security code known only to the cardholder and is carried out only on the Visa or MasterCard servers, as the case may be. The 3D Secure system allows online purchases to be made with any card issued under the Visa or MasterCard license, including debit cards and Maestro and Visa Electron electronic cards. Virtual cards issued by these organizations are also accepted.
2. Bancar transfer
Payment can be made by bank transfer based on the proforma invoice, the delivery of the products being made after confirming the total balance (total value of the invoice) in our account. The data required to make the payment by bank transfer are:
- DOTCOM IT PRO SRL
- CUI: RO 31948647
- Nr. Reg.Com. J40/13203/2019
- Registered office: Drumul Opalului 1-43, Bl Paun, Sc D, Ap 2, Sector 1, Bucharest
- Transylvania Dorobanti Bank
- Cont IBAN: RO70BTRLRONCRT0218930501
3. Cash on delivery
Payment can be made by cash on delivery to the courier, or bank card to the courier, on the day of delivery of the products.
Return Policy
You have the right to return the ordered products within 14 days from the date of purchase.
Refunds (if applicable)
Once your return is approved, we will contact you by email to inform you of the status of your refund, if it is approved or rejected (and the reasons for the rejection, if applicable). If approved, your refund will be processed and a credit will be automatically applied to your card. or original method of payment, within 7 days from the date of approval. If the payment was made to the courier by cash on delivery, we will ask you for your bank account details for making the transfer. We do not refund cash.
If you've been approved for a refund but haven't received it yet, check your bank account again first, it may take some time for your refund to be approved. will be processed. Sometimes, banks require a longer processing period for chargebacks.
If you've done all of this and still haven't received your refund, please contact us at office@cafea-prajita.ro.
Return
If, for any reason, you would like to make a return, please email us at office@cafea-prajita.roAfter you have contacted us, you can send the article to DOTCOM IT PRO, 129 Barbu Vacarescu Street, sector 2, Bucharest.
Shipping costs are refundable.